PRODUCT CARE

Keeping with our philosophy of stewardship through sustainability, Matthias Kaupermann elegant objects are made to stand the test of time and, when necessary, are capable of being repaired or refurbished instead of discarded. With proper care, our heirloom-quality pieces will last for generations of enjoyment.

Cornhole Boards

Matthias Kaupermann luxury cornhole game sets are made using only the finest materials. To protect your investment wipe with a clean, damp cloth to remove any dust or debris after each use and store in a dry, indoor environment.

Bean Bags

Matthias Kaupermann bean bags are made with Sunbrella® and Perennials® performance fabrics because the luxury textiles are engineered to combine the highest level of design and performance.

For easy occasional maintenance of your bean bags:

  • Brush off loose dirt

  • Spray on a cleaning solution of warm water and color-free laundry detergent

  • Use a soft bristle brush to clean

  • Allow cleaning solution to soak into the fabric

  • Rinse thoroughly until all soap residue is removed

  • Air dry


WARRANTY

Matthias Kaupermann is fully committed to customer satisfaction. Our high craftsmanship standards allow us to stand behind our products, and we guarantee them against defects in the original workmanship and materials. 

As with any product, wear and tear should be expected with use over time, and eventually, items do need to be replaced or repaired. Our commitment does not cover normal wear and tear, misuse or neglect of the product, or damage caused during mishandling. 

For more information about the Matthias Kaupermann warranty please contact Customer Concierge


REPAIRS + REFURBISHMENT

Our heirloom-quality, luxury cornhole game sets are designed to last many lifetimes. At some point, however, you may find it necessary to have your beloved cornhole board restored to its original condition. Matthias Kaupermann products are handmade and request the highest level of craftsmanship not only for production, but also for repairs.

We are happy to provide efficient and gracious repairs or replacement for items covered under our warranty, as well as out-of-warranty repairs at a reasonable cost. In order to ensure our high craftsmanship standards are maintained, Matthias Kaupermann handles repairs exclusively in-house by our artisans at our dedicated workshop. We do not offer spare parts. 

For more information about repairs & refurbishment please contact Customer Concierge